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Gemini reviews

3 people have already reviewed Gemini. Read about their experiences and share your own!

Founded in 2014, Gemini is a centralized cryptocurrency exchange offering digital-asset trading services.

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Jason J.

Support resolved the issue after a few follow-ups

I contacted Gemini support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.

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Company details

Gemini is included in the 3CBlock exchange directory; collected reference data records it as established in 2014 and listed with United States as its source location. Additional company details are pending editorial review.

Founded
2014
Headquarters
United States
Exchange type
CEX
Primary market
Global

All reviews 3

Jason J.Community member

Support resolved the issue after a few follow-ups

I contacted Gemini support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.

Customer Support

Date of experience:

Maya P.Community member

Clearer first responses would make support more effective

My experience with Gemini customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.

Customer Support

Date of experience:

Alex Y.Community member

The support team helped once the case reached the right person

Support at Gemini eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.

Customer Support

Date of experience:

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