4 people have already reviewed LBank. Read about their experiences and share your own!
Founded in 2015, LBank is a centralized cryptocurrency exchange offering digital-asset trading services.
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Support at LBank eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.
Read reviewI opened a support request with LBank and received a response within a reasonable time. The instructions were clear enough to solve the problem. I would still like better visibility into ticket status while waiting for a reply.
Read reviewMy experience with LBank customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.
Read reviewI contacted LBank support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.
Read reviewLBank is a centralized cryptocurrency exchange established in 2015 and is registered in British Virgin Islands. Currently, there are 904 coins and 927 trading pairs available on the exchange. LBank 24h volume is reported to be at $2,196,059,189.12, a change of -0.97% in the last 24 hours. LBank has $11,623,696.79 in Exchange Reserves. The most active trading pair is BTC/USDT with a 24h volume of $322,648,374.73. LBank is a globally based centralized exchange (CEX) platform established in…
British Virgin Islands
lbank.com — official website, opens in a new tabSupport at LBank eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.
Date of experience:
I opened a support request with LBank and received a response within a reasonable time. The instructions were clear enough to solve the problem. I would still like better visibility into ticket status while waiting for a reply.
Date of experience:
My experience with LBank customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.
Date of experience:
I contacted LBank support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.
Date of experience:
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