3 people have already reviewed OKX. Read about their experiences and share your own!
OKX is a centralized cryptocurrency exchange offering spot trading services to users across Global.
COMMUNITY VOICES
I contacted OKX support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.
Read reviewSupport at OKX eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.
Read reviewMy experience with OKX customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.
Read reviewFounded in 2017, OKX operates spot, derivatives, institutional and onchain services through region-specific platforms and legal entities. Its regulated footprint includes entities in Europe, Singapore, Dubai, Australia and the United States. Product availability, legal protections and service scope depend on the customer’s jurisdiction and contracting entity.
I contacted OKX support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.
Date of experience:
Support at OKX eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.
Date of experience:
My experience with OKX customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.
Date of experience:
Showing 3 of 3 reviews
