Ledger confirmed that all verified cases in the recent wallet-draining incident are linked to devices sold by Southeast Asian reseller CryptoBilis. In a 72-hour update released on Sunday, October 11, 2026, the Paris-based hardware wallet manufacturer stated that its own systems and direct sales channels remain unaffected. The company described the volume of impacted devices as "limited" and noted that it is cooperating with relevant authorities while reaching out to affected users. CryptoBilis has ceased all hardware wallet sales following the investigation.

The inquiry began on Friday after users in Southeast Asia reported losing funds from devices purchased through CryptoBilis. Onchain investigator Specter traced more than $86 million in suspected thefts across Ethereum, Tron, and Bitcoin networks, though Ledger has not independently confirmed this total figure or identified the specific cause of the losses. Another firm, YFarmX, reported sending Ledger a list of over 450 drained wallets. Their analysis indicated the thief moved 2,810 ETH through Tornado Cash, utilized Zcash's shielded pool for withdrawals, and converted stolen USDT into USDD before moving funds to Binance deposit addresses. Tether froze 10 million USDT on the first day, but significant amounts of ETH, BTC, and USDD remain unrecovered. These findings have not been independently verified.

Separately, an X user named Johannes claimed to have found tampered Ledger devices in Europe, citing identical modifications such as additional cables and LTE modules. Ledger’s update reiterated that all confirmed cases so far involve CryptoBilis devices. The company advised authorized resellers never to restock returned products and warned consumers against buying from unauthorized sellers due to the risk of counterfeit or modified hardware. Ledger is reviewing supply-chain controls and advancing hardware protections.